Our warranty
Fence installation · Your Business Here
Five years (sample) on our workmanship, from the posts in the ground to the gate latches. The fence materials carry their makers' own warranties.
Sample warranty for the showroom. On your site these are the words of your own signed warranty.
What the warranty covers
- Posts we set heaving, leaning or working loose in the ground
- Gates we hung sagging, dragging or no longer latching
- Panels, pickets and rails we fastened coming loose
- A fence line we built that no longer runs straight or level because of how we set it
How long it lasts
Five years (sample) on workmanship, starting on the date on the final invoice.
- Passes to a new owner
- Yes. If you sell the house, the warranty passes to the next owner for the rest of the five years (sample).
What it does not cover
- Damage from storms, falling trees or limbs, vehicles or animals
- Posts moved by grading, drainage work or digging done by anyone else after the job
- Changes anyone else makes to the fence after the job, such as added gates or attached planters
- Normal weathering of cedar: checking, cupping and color change
- Defects in how the panels, pickets, posts and hardware were made. Each maker's own warranty covers those, such as the thirty-year warranty (sample) on vinyl, and the makers' papers come with the final invoice.
What we will do
- Come out and look at the problem at no charge
- Reset, refasten or replace what our workmanship let down, at no charge for labor or materials
- Rehang and adjust a gate we installed so it swings and latches again
How to get service
Call the office or email you@yourbusinesshere.example with your address, what you see and where on the fence. We book a visit to look at it, and if it is covered we schedule the repair.
Have this ready
- Your address and the month the fence went in
- Photos of the post, gate or section, up close and from across the yard
- Your written estimate or final invoice, if you have it
How soon
We call back within one business day (sample) and come to look within a week (sample).
The written warranty
The full text, to read before you agree to any work.
Your Business Here workmanship warranty (sample). Your Business Here, Your Town, NY, gives this written warranty to the owner of the house where it built the fence, for the fence work at that address.
What is covered. Posts Your Business Here set heaving, leaning or working loose in the ground; gates it hung sagging, dragging or no longer latching; panels, pickets and rails it fastened coming loose; and a fence line it built that no longer runs straight or level because of how it was set.
How long. This warranty lasts five years (sample), starting on the date on the final invoice.
Who is covered. This warranty covers the owner of the house. If the house is sold, it passes to the next owner for the rest of the five years (sample).
What is not covered. Damage from storms, falling trees or limbs, vehicles or animals; posts moved by grading, drainage work or digging done by anyone else after the job; changes anyone else makes to the fence after the job; normal weathering of cedar, such as checking, cupping and color change; and defects in how the materials were made.
What Your Business Here will do. Come out and look at the problem at no charge. Reset, refasten or replace what its workmanship let down, at no charge for labor or materials. Rehang and adjust a gate it installed so it swings and latches again.
How to get service. Call (555) 555-0100 or email you@yourbusinesshere.example with your address, what you see and where on the fence. Your Business Here calls back within one business day (sample) and comes to look within a week (sample).
Materials. Panels, pickets, posts and hardware carry their makers' own warranties, which are separate from this one and set by each maker's document.
Your rights. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Tell us what happened, or what you want to know.
Leave the best number to reach you, or call (555) 555-0100.
- Free estimates (sample)
- Licensed and insured (sample)
- 4.9 on Google from 158 reviews (sample)
Received. Your Business Here will call you back. If it is urgent, call (555) 555-0100.