Current clients

Already working with us? Start here.

This page is for people who already have a site or a plan with the studio. New projects start on the contact page. We reply within one business day, and the phone is fastest if something is broken right now.

Three reasons people write in

Pick one. It changes what we need from you.

All three go to Joeless Pierre. Picking the right one means it gets read as the right kind of message instead of sitting in a pile.

Something is broken, call(914) 434-8383 Text(914) 434-8383 Emailhello@darktigerstudio.com Book timeThirty minutes

What do you need? Pay an invoiceAsk for a payment link for work already quoted or delivered. Schedule serviceSomething is broken, or you want a change made to your site. Request an updateCheck where a project in progress stands.

Your name Phone or email

Your business or website

Invoice number, if you have it

We send a Stripe payment link by email. No card numbers go through this form, and nobody at the studio ever asks for one over the phone.

How soon do you need it?

Which project?

Tell us what is going on

If your site is down, call instead of writing.

Received. We reply within one business day.

What you own

Your domain from day one. Your site the moment it is paid for.

Your domain, your payment processor, your Google Business Profile, your Search Console and Analytics: registered in your name from day one. The studio works inside them as a named collaborator with the access you grant, and you can remove that access at any time.

The site itself is built under the studio's hosting and code accounts, so you never had to open three accounts to get started. You own the finished website, its content, its design files and its code on final payment, and the hosting project and code repository are transferred to accounts in your name then, or held under the studio while you keep a Care Plan and transferred free within five business days whenever you ask. The full terms are in the terms of service, and they govern.

Nobody at the studio will ever ask you for a password. Access is granted by invite from inside your own accounts. If you get a message claiming to be from us asking for a login or a card number, it is not us, and the number to verify it is (914) 434-8383.